See What Other Healthcare Teams Did With Smartual
Build a stronger healthcare operation with dedicated offshore teams without carrying the full cost of U.S. staffing.
Real Teams. Real Results.
Healthcare businesses are using SMARTUAL to add capacity, reduce payroll costs, improve operations, and scale without constantly adding expensive local hires.
Pain Management & Sports Medicine Medical Group
From 2 Staff to a 50-Person Offshore Team
They didn't just hire a few remote workers. They built an entire offshore operation.
Starting with just two staff in October 2024, this Pain Management medical group steadily expanded its SMARTUAL team alongside its growing operation. In just 20 months, the team grew from 2 to 50 full-time staff, adding significant operational capacity across Texas while saving millions versus equivalent U.S. payroll costs.
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Healthcare Practice
$300,000 More in Annual Profit with 10 Staff.
For this healthcare business, the savings didn't disappear into overhead, they went straight back to the bottom line.
Since partnering with SMARTUAL in 2023, this healthcare company has built a 10-person offshore team across key operational functions. At an average savings of approximately $30,000 per staff per year, the team now represents roughly $300,000 in additional annual profit.
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North Carolina Healthcare Company
From 10 Staff to 102 in 12 Months
A rapidly expanding healthcare company needed the back-office capacity to match its aggressive growth.
In just 12 months, SMARTUAL helped them build a 102-person offshore team across multiple departments while creating millions in long-term payroll savings.
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Florida Healthcare Company
6 Billing Specialists Keeping Revenue Moving
When billing becomes a bottleneck, revenue can sit untouched. This Florida healthcare company built a dedicated team to keep it moving.
The company added six SMARTUAL staff across medical billing, claims follow-up, payment posting, and denials. The team gives the business dedicated revenue-cycle capacity while saving an estimated $180,000 per year compared with equivalent local staffing.
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Michigan Healthcare Network
8 Patient Coordinators Helping a Growing Healthcare Network Keep Up With Patient Demand
The challenge wasn't attracting patients. It was keeping up with everything that happened before, between, and after appointments.
This Michigan-based healthcare network built an eight-person SMARTUAL Patient Coordination team to support scheduling, patient communication, follow-ups, referrals, and other coordination work. By moving these essential administrative functions to a dedicated team, the network was able to keep patient operations moving efficiently while adding substantial capacity without the cost of eight equivalent U.S. hires.
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Specialty Neurology Practice
3 People Took Prior Authorizations Off the Team's Plate
Prior authorizations were slowing everything down. A dedicated SMARTUAL team turned them into a process.
This specialty medical practice added three staff dedicated to prior authorization and referral coordination. Instead of having clinical and administrative employees constantly chase authorization requests, the practice now has a dedicated team keeping the process moving.
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Multi-Location Healthcare Group
26 Staff Behind the Scenes of a Growing Healthcare Business
Patients may never see these staff, but the business couldn't scale without them.
This multi-location healthcare group based in Illinois was growing rapidly, and the administrative workload was growing with it. They built a SMARTUAL back-office team of 26 staff across medical records, credentialing, provider enrollment, documentation, billing support, and data entry, giving the organization the capacity to expand without taking on the full cost of equivalent U.S. staffing.
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Utah Rehabilitation Group
Five AR Specialists Recovered More Than $500,000
The practice wasn't necessarily losing patients. It was losing revenue that wasn't being followed up.
This Utah-based rehabilitation group added five SMARTUAL staff focused on accounts receivable and claims follow-up. Within the first year, the dedicated team helped recover more than $500,000 in delayed or outstanding revenue, while costing substantially less than equivalent U.S. employees.
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